At Modern Pant Wear Shop, we take pride in crafting premium wardrobe essentials that meet our exacting standards. Should any item not meet your expectations, our streamlined returns process ensures a resolution worthy of our luxury service.

Our Return Policy

We accept returns and exchanges within 15 days of receiving your order. All items must be:

  • In original condition with tags attached
  • Unworn and unwashed
  • In original packaging with all protective linings intact
Note on Swimwear & Denim: For hygiene reasons, we cannot accept returns on swimwear (unless defective) or customized denim items. All other categories (tops, pants, shorts, shoes, and accessories) are eligible for return.

How to Initiate a Return or Exchange

  1. Contact our Style Team: Email [email protected] with your order number and return request within 15 days of delivery
  2. Receive Authorization: Our Chicago-based team will respond within 24 business hours with return instructions
  3. Prepare Your Package: Include the completed return form (sent with your order) and securely repackage items
  4. Ship Your Return: Send to our Chicago facility using a trackable shipping method

Return Shipping Options

Customers are responsible for return shipping costs unless the item is defective or incorrect:

  • Standard Return: $12.95 via DHL/FedEx (recommended for faster processing)
  • Economy Return: Customer’s preferred carrier (processing may take longer)

Refund Process

Once we receive and inspect your return:

  • Timing: Refunds process within 3-5 business days after approval
  • Method: Funds return to your original payment method (Visa, MasterCard, JCB, or PayPal)
  • Notification: You’ll receive an email confirmation when processed

Please allow 7-10 business days for the refund to appear on your statement, depending on your financial institution.

Exchange Process

For size exchanges on eligible items:

  1. Follow standard return procedures
  2. Specify desired size/color in your return request
  3. We’ll ship your new item once the return is received (additional shipping charges may apply for international exchanges)

Return Request Template

Use this template to expedite your return request:

Subject: Return Request for Order #[Your Order Number] Dear Modern Pant Style Team, I would like to request a [return/exchange] for the following item(s) from order #[Your Order Number]: – Item Name: – Size/Color: – Reason for Return: [For exchanges, please specify desired size/color: ] I confirm the item(s) are in original condition with tags attached. Please provide return authorization and instructions at your earliest convenience. Best regards, [Your Full Name] [Your Email Address] [Your Contact Number]

Damaged or Defective Items

If you receive a damaged or defective item:

  • Contact us within 48 hours of delivery at [email protected]
  • Include photos of the damage/defect and packaging
  • We’ll arrange a prepaid return label and expedited replacement

For any questions about our returns policy, our Chicago style team is available at [email protected] to provide personalized assistance.