At Modern Pant Wear Shop, we’re committed to delivering premium wardrobe essentials with exceptional service. Our streamlined shipping and returns processes reflect our dedication to your complete satisfaction.

Shipping Information

We ship globally (excluding some Asian and remote regions) using premium carriers to ensure your items arrive safely and promptly.

Order Processing

All orders are processed within 1-2 business days (excluding weekends and holidays). You’ll receive a confirmation email with tracking information once your order ships.

Shipping Options

  • Standard Shipping ($12.95): Delivered via DHL or FedEx within 10-15 business days after shipment
  • Free Shipping: Available for orders over $50 via EMS, delivered within 15-25 business days after shipment

Note: Delivery times may vary depending on your location and customs processing. International customers may be responsible for additional duties or taxes.

Returns & Exchanges

We accept returns and exchanges within 15 days of receiving your order. To qualify for a return, items must be:

  • In original condition with tags attached
  • Unworn and unwashed
  • In original packaging with all protective linings intact

Non-Returnable Items

For hygiene reasons, we cannot accept returns on:

  • Swimwear (unless defective)
  • Customized denim items

All other categories (tops, pants, shorts, shoes, and accessories) are eligible for return.

How to Initiate a Return or Exchange

  1. Contact Our Style Team: Email [email protected] with your order number and return request within 15 days of delivery
  2. Receive Authorization: Our Chicago-based team will respond within 24 business hours with return instructions
  3. Prepare Your Package: Include the completed return form (sent with your order) and securely repackage items
  4. Ship Your Return: Send to our Chicago facility at 3809 Oakmound Drive, Chicago, US 60647 using a trackable shipping method

Return Shipping Options

Customers are responsible for return shipping costs unless the item is defective or incorrect:

  • Standard Return: $12.95 via DHL/FedEx (recommended for faster processing)
  • Economy Return: Use your preferred carrier (processing may take longer)

Refund Process

Once we receive and inspect your return:

  • Timing: Refunds process within 3-5 business days after approval
  • Method: Funds return to your original payment method (Visa, MasterCard, JCB, or PayPal)
  • Notification: You’ll receive an email confirmation when processed

Please allow 7-10 business days for the refund to appear on your statement, depending on your financial institution.

Exchange Process

For size exchanges on eligible items:

  1. Follow standard return procedures
  2. Specify desired size/color in your return request
  3. We’ll ship your new item once the return is received (additional shipping charges may apply for international exchanges)

Damaged or Defective Items

If you receive a damaged or defective item:

  • Contact us within 48 hours of delivery at [email protected]
  • Include photos of the damage/defect and packaging
  • We’ll arrange a prepaid return label and expedited replacement

Need Assistance?

Our Chicago style team is available at [email protected] to provide personalized assistance with any shipping or returns questions.